We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at naturmedherbals@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at naturmedherbals@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUND POLICY

At NATURMED’S we do our excellent to make certain that you are absolutely satisfied with our products. And we are glad to issue a full refund primarily based on the prerequisites listed below:

To be suitable for a return, your item must be in the same condition that you received it, make sure that product must not be open and in its original packaging. You’ll also need the slip or proof of purchase.

Naturmed’s gives Full Refund is Possible If:

You can always contact us for any return questions at naturmedherbals@gmail.com or call us
at 7993350555 
Incorrect or Damaged Products

Please check out your order upon receipt and contact us instantly if the item is either defective or damaged or also if you have received the wrong item which you are not ordered, so that we can evaluate the issue and make it right.

How to Request a Refund:

To request a refund, simply email us your order details at naturmedherbals@gmail.com  or call us at 7993350555 including why you’re requesting a refund. We take customer feedback very sincerely and use it to constantly improve our quality of service for our customer’s satisfaction. 

We do our excellent to make sure that the products you
order are delivered in accordance to your specs However, should
you receive an incomplete order, damaged or incorrect product(s), please notify NATURMED’S Customer Support immediately or within 24 hours of receiving the products, to ensure prompt resolution. Please note that NATURMED’S will not accept liability for such delivery issues if you fail to notify us within 24 hours of receipt.